This problem seems to be solved now (see at the bottom of this page)

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Hi,
I want to upload movies taken with a Panasonic Digital camera (MOV format), and that I have further compressed in AVI / video AVC / audio AAC.
The problem is that, depending on the video bitrate, Humyo accepts or not the video, giving a very inappropriate error message!

One of this video is on
http://www.humyo.com/F/25475-307615701
and gives the error: "Stream not available. This video cannot be played because the original is in a format we don't support. If you are the owner of the video you can upload a replacement original in a supported format". Click here to get a screen copy of the error.
Here are the parameters of this video. Note that the video bitrate is 707 Kbps:

General
Complete name                    : reveillon_video_457.MP4
Format                           : MPEG-4
Format profile                   : Base Media / Version 2
Codec ID                         : mp42
File size                        : 5.37 MiB
Duration                         : 59s 8ms
Overall bit rate                 : 764 Kbps
Encoded date                     : UTC 2009-01-04 13:43:15
Tagged date                      : UTC 2009-01-04 13:43:16

Video
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Main@L3.1
Format settings, CABAC           : No
Format settings, ReFrames        : 2 frames
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 59s 0ms
Bit rate mode                    : Variable
Bit rate                         : 707 Kbps
Width                            : 848 pixels
Height                           : 480 pixels
Display aspect ratio             : 16/9
Frame rate mode                  : Constant
Frame rate                       : 30.000 fps
Resolution                       : 24 bits
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.058
Stream size                      : 4.97 MiB (93%)
Title                            : Module de gestion vid
Language                         : English
Encoded date                     : UTC 2009-01-04 13:43:09
Tagged date                      : UTC 2009-01-04 13:43:16

Audio
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : 40
Duration                         : 59s 8ms
Bit rate mode                    : Constant
Bit rate                         : 51.6 Kbps
Nominal bit rate                 : 64.0 Kbps
Channel(s)                       : 1 channel
Channel positions                : C
Sampling rate                    : 32.0 KHz
Resolution                       : 16 bits
Stream size                      : 372 KiB (7%)
Title                            : Module de gestion Son
Language                         : English
Encoded date                     : UTC 2009-01-04 13:43:09
Tagged date                      : UTC 2009-01-04 13:43:16

I have built using exactly the same way a video with a slightly higher video bitrate of 996 Kbps.
It is available on
http://www.humyo.com/F/25475-307620559
And this one gives no error and plays nice! Here are its parameters:

General
Complete name                    : P1000457.MP4
Format                           : MPEG-4
Format profile                   : Base Media / Version 2
Codec ID                         : mp42
File size                        : 7.41 MiB
Duration                         : 59s 8ms
Overall bit rate                 : 1 053 Kbps
Encoded date                     : UTC 2009-01-04 13:33:32
Tagged date                      : UTC 2009-01-04 13:33:33

Video
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Main@L3.1
Format settings, CABAC           : No
Format settings, ReFrames        : 2 frames
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 59s 0ms
Bit rate mode                    : Variable
Bit rate                         : 996 Kbps
Width                            : 848 pixels
Height                           : 480 pixels
Display aspect ratio             : 16/9
Frame rate mode                  : Constant
Frame rate                       : 30.000 fps
Resolution                       : 24 bits
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.082
Stream size                      : 7.01 MiB (95%)
Title                            : Module de gestion vid
Language                         : English
Encoded date                     : UTC 2009-01-04 13:33:25
Tagged date                      : UTC 2009-01-04 13:33:33

Audio
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : 40
Duration                         : 59s 8ms
Bit rate mode                    : Constant
Bit rate                         : 51.6 Kbps
Nominal bit rate                 : 64.0 Kbps
Channel(s)                       : 1 channel
Channel positions                : C
Sampling rate                    : 32.0 KHz
Resolution                       : 16 bits
Stream size                      : 372 KiB (5%)
Title                            : Module de gestion Son
Language                         : English
Encoded date                     : UTC 2009-01-04 13:33:25
Tagged date                      : UTC 2009-01-04 13:33:33

I spent some time to circumvent the problem.
I thought you could use this experience to solve the problem, or display an information about it.

Regards
Gerard


Here are the exact differences (in red) between the two files parameters):

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This message has been sent to Humyo contact on Sunday, January 4th, 2009
https://www.humyo.com/pages/en/contact

The day after, Humyo sent me an email telling that my problem was solved. Good !